Refund Policy

Every project is built on a staging URL that you review before paying anything. This model removes most refund situations: you simply do not pay for work you have not approved.

If the preview is not what you expected and revisions cannot fix it, you can walk away at no charge.

If a problem appears after payment, contact me within 14 days. Issues are fixed first; where a fix is not possible, a partial or full refund is agreed case by case.

Domain registrations and hosting renewals paid to third parties are non-refundable once purchased.

The care plan can be cancelled anytime and stops at the end of the paid month. No partial-month refunds.

Email contact@sitesbyfilip.com with your project reference. Requests receive a reply within 48 hours.